Collection and Use of Personal Information

During normal use of the site, information is collected and stored to monitor use of the site and to help its further development. No personally identifiable data is being collected or stored.

A number of pages in this web site give you the option to submit some personal information to Heineken. This information will not be used for marketing activities, nor will it be shared with third parties. It will only be used for the purposes explicitly indicated on such pages and for gathering anonymous statistical data on the use of the web site.


During your visit, cookies will be used to store your preferences and settings and gather anonymous statistical information on the use of this web site, enabling us to enhance your next visit to the site. Cookies are not used to gather personal information from visitors of this web site.

Polls and Surveys

This site will sometimes feature a poll or survey. Participation is completely voluntary. The user therefore has a choice whether or not to disclose any information. With surveys, the information that you give us will not be associated with you, and that information will be aggregated and used to allow us to monitor and improve the use and satisfaction of the site.